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Prior to returning materials or products for replacement or repair, please fill in the below Return Material Form and submit it to us via email.

This will allow us to speed up the process of investigation and enable us to react as prompt and correct as possible.

Once we have received your form, we will perform an initial assessment, file the issue and send you a reference number.
This reference number will track your issue until closed. If an item is found applicable for return, make sure your return shipment is clearly labelled with the provided reference number.



Return Material Process - General Information

Return Material Form ( .docx file) 


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